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Complex Care Management Care Coordinator

December 05, 2012 - January 30, 2013
Location:San Antonio, TX
Salary Range:$12.00 - $15.00
Exempt/Non-Exempt:Non-Exempt
Benefits:competitive
Employment Type:Full Time
Department:Administration
Description:This position is an integral part of the Complex Case Management (CCM) team. The role of the CCM Care Coordinator is to assist the team with assessment, coordination of care and management of HealthTexas Medical Group CCM patients.

Duties:1. Managing incoming calls
2. Managing referrals for CCM services
3. Providing information on services and benefits
4. Manage and coordinate home visit schedules for CCM staff to include Physician assistance and Registered Nurse.
5. Manage and coordinate Long Term Custodial schedule for Physician Assistant
6. Schedule appointments
7. Eligibility verification of HTMG patients
8. Assist ACI with “NO Visit List” and other duties as needed by Director of ACI
9. Assist the CCM and Inpatient Case Management team with obtaining medical records
10. Consistently meets productivity, schedule adherence and quality standards while maintaining good attendance
11. Collaborates and assist team to meet the goals of CCM
12. Provides coordination of services to patients and their families across the continuum of care using the CCM and HTMG processes
13. Administers Health Risk Assessments to patients or their families
14. Performs all other related duties as assigned or requested
Qualifications:1. Bilingual English/Spanish preferred
2. Medical Training or experience preferred
3. Excellent communication skills
4. Strong computer skills include MS Word and Excel
5. Able to handle Multiple task with ease
6. Willingness to learn


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